Being a responsible business

Doing the right thing, always.

Fair and rewarding renumeration 

We aim to provide fair pay and benefits to all employees, by:

  • Reviewing pay and benefit schemes every year
  • Embedding an annual review process for salary benchmarking, aligned to best practice and using industry compensation data


Being a compliant and responsible business

We're aiming to be a values driven business with a proactive and robust approach to business ethics, market leading in best practices and recognised standards, by:

  • Maintaining ISO 37001 certification with an annual review process
  • Completing annual Code of Conduct training for all staff
  • Delivering Ethics, Bribery and Anti-Corruption training for relevant roles
  • Submitting all concerns for review by the Business Ethics Committee, recorded on the Business Ethics Register to demonstrate transparency
  • Integrating our values into key business and HR processes and delivering an internal values campaign
  • Maintaining ISO 9001, ISO 45001 and ISO 14001 with internal audit programmes to higlight risks and identify improvement areas
  • Consider accreditation or being audited to ISO 37000:2021 standard: Governance of Organisations
  • Consider accreditation to ISO 50001 standard: Energy Management


Responsible procurement and supply chain management

We're aiming to manage our procurement and supply chain responsibly, by:

  • Complying with our Modern Slavery Policy
  • Completing Modern Slavery awareness training with all our staff
  • Improving our Supplier Quality Assurance process, providing robust and effective supplier selection, including international suppliers
  • Reducing Scope 3 (indirect) emissions by reducing the carbon footprint resulting from transport and distribution in our supply chain


Transparent reporting

We're aiming to comply with carbon reporting and regularly share our ESG performance, by:

  • Maintaining annual carbon emissions reporting, compliant with regulated standards (we're currently complying with the UK Government's Streamlined Energy and Carbon Reporting [SECR] policy)
  • Including ESG objectives progress in internal communications and business updates
  • Our national leadership team reviewing our ESG KPI report every quarter
  • Including ESG matters and performance in our annual reporting

Discover our full ESG strategy >

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