As part of our responsibility to our customers, people and communities, we are operating a scaled back service during the COVID-19 pandemic.
Our focus, as always, is on the health, safety and wellbeing of everyone who works with or for Mabey Hire. So, all but four of our depots – which are offering an emergency response service or supporting customers on critical infrastructure projects – will remain closed until it is safe to re-open them.
Our reduced, dedicated team of people – including colleagues in the depot network, installation teams, sales and a full complement of engineers working from home – are helping ensure key utilities and infrastructure stay open and safe. All these services are being provided in line with government guidelines regarding social distancing and essential travel.
We are also working hard to carefully plan how to expand our service beyond the emergency response service, keeping our teams safe and acting within the government’s guidelines, while further supporting our customers.
We are always here for our customers, so you can contact us in the normal way. We’ll make sure your call gets to the right person who can help. You can also use our new emergency email address, which is firstname.lastname@example.org.
To help customers who have suspended site activity, we’ve developed a straightforward guide to share how to mitigate the risks.
Thank you for your support and understanding during this time. We will continue to work hard to responsibly offer whatever help and support we can.
Gordon MacDonald, Chief Executive Officer